We Help Animals in Northamptonshire Privacy Policy

The type of personal information we collect.

We currently collect and process the following information:

• Personal data like name, email address and phone number (to answer queries in the contact form)

How we get the personal information and why we have it.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Contact Form
• Email sent to us 

We use the information that you have given us to answer your queries.
We may share this information with rescue centres / pet shelters and sanctuaries only if you explicitly allow us to do so and for the purpose of providing support/recommendation to you.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time. You can do this by contacting us by email.
• We have a vital interest.
• We have a legitimate interest.

On our website, we use the Hotjar tool, which monitors and records the user's behavior on the Website. This tool records data such as navigation, page scrolling, cursor movement. Information on the location, device used, operating system, browser and cookies is also collected.

Hotjar does not collect or store any other data. More information on Hotjar's privacy policy can be found at: https://www.hotjar.com/privacy.

If you do not want your activity on the Website to be measured by Hotjar, use the link below: https://www.hotjar.com/policies/do-not-track/.

To learn how to manage cookies, including how to disable them in your browser, you can use your browser's help file. You can read the information on this subject by pressing the F1 key in the browser. In addition, relevant tips can be found on the following subpages, depending on the browser you use:

Firefox
Chrome
Safari
Internet Explorer / Microsoft Edge
More information about cookies can be found on Wikipedia.

How we store your personal information.

Your information is securely stored in our secure inbox, on our server or in our phones (all are password protected).
We keep information about you to contact you and/or answer your questions. Should you no longer wish we hold information about you, please notify us by email and will then dispose of your information within 7 days.

Your data protection rights.

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information. 
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
• Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at contact@wehelpanimals.org.uk.

Ads through Google Analytics.

Our website uses Google Analytics. Google Analytics Advertising Features allows us to enable features in Analytics that aren't available through standard implementations. Advertising features include:

• Remarketing with Google Analytics
• Google Display Network Impression Reporting
• Google Analytics Demographics and Interest Reporting
• Integrated services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers

Should you want to opt-out of Google Analytics', please go to https://tools.google.com/dlpage/gaoptout/ 

Redirect to other websites.

From our website, you may be able to connect to other websites of third parties using hyperlinks. We assume no responsibility regarding the possible processing of personal data by third-party sites and in respect of the management of authentication credentials provided by them.

How to complain.

If you have any concerns about our use of your personal information, you can make a complaint to us. 

Our contact details.

Name: We Help Animals in Northamptonshire
E-mail: contact@wehelpanimals.org.uk